FAQs

Q?

WHAT IS THE CLOUD?

A.

Cloud computing is a metaphor: For a user, the network elements representing the provider-rendered services are invisible, as if obscured by a cloud. Cloud computing is a type of off-site (internet-based) computing that provides shared computer processing resources and data to computers and other devices on demand.

Q?

IS A FILE EVER PERMANENTLY DELETED?

A.

Yes!

Files can really be permanently deleted.  When you hear the rumor, "a file can never really be permanently deleted" it's just simply not true, or we would never need backup solutions if that was the case.  There would be no reason to worry about losing data but clearly there are.  Yes you can recover files that have been deleted but only to a certain extent!  When a file is originally deleted it's marked for deletion on the hard drive (this is after the recycle bin has been emptied) then when new files are written to the hard drive eventually it will overwrite the file(s) that were marked for deletion.  After a file is overwritten it is permanently gone!

Q?

WHICH IS BETTER, A LAPTOP OR DESKTOP?

A.

It depends what you plan on doing.  If you're more likely to use it permanently on a desk, then we'd recommend a desktop for 3 reasons(1.) In most cases you get more for your money with a desktop and it's less expensive to fix.  (2.)  and you can comfortably use a full size monitor, keyboard and mouse. (3.) if you happen to spill anything on your desktop keyboard you don't have to toss the computer too!

If you're more likely to be mobile, then for sure a laptop is for you!  If you so desire a full size monitor, keyboard and mouse with your laptop, you can always purchase a docking station.   A docking station will make for these devices to be easily attached and detached without wrestling with wires each time you return to your desk.

Q?

SOMEONE CALLED CLAIMING TO BE FROM MICROSOFT…

A.

THIS IS A SCAM!

These people are trying to fool you into thinking there is something very wrong with your computer, then they try to convince you to let them remote into your computer to fix it. Next they'll attempt to sell you nonsense services.  They are trying to put out a fire that was never there.  In some cases, while they are on your machine, they'll password protect your computer if you don't spend $$ with them, then wont be able to log back in.

FYI - If you fell for this scam already and happened to give your credit card, you should cancel it immediately.  Your CC# is most likely now for sale on the Internet's black-market.